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Intercom integration setup tips for trial users?

liam_akoto_5740b

We measured churn before and after turning on segments. The result surprised us. Anyone seen the same?

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tara_ng_16f3e

Honestly NPS surveys didn't move time-to-resolution for us. Slack did more.

lena_marsh_ae053

We hit this too. Scoping journey mapping to self-serve users first made it manageable.

priya_trin_2c6f8

Same setup here. In our case it came down to segments being too broad.

priya_pace_2f0a4

Honestly response routing didn't move the health score for us. Salesforce did more.

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