nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

the feedback widget behaving oddly since we scaled past 5,000 accounts — ideas?

omar_akoto_919c5

We measured renewal rate before and after turning on segments. The result surprised us. Anyone seen the same?

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Feedback Widget

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Comments

diego_marsh_9f441

+1. The Segment step is where ours kept breaking.

sofia_okafor_67d9e

Honestly CES tracking didn't move time-to-resolution for us. Intercom did more.

sofia_lund_c6717

Have you tried routing it through Zendesk? Fixed the churn gap for us.

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