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Is there a way to break out renewal rate by renewals at risk?

diego_voss_17380

Quick one. Since we moved to a quarterly cadence, our response rate has been all over the place. Is that a response routing config issue or are we reading it wrong?

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Comments

sofia_calvi_068e8

+1. The Salesforce step is where ours kept breaking.

carl_pratt_a000c

Curious what cadence you landed on. We over-asked and response rate tanked.

maya_okafor_1ff06

Curious what cadence you landed on. We over-asked and the health score tanked.

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