We're working through segments and we scaled past 5,000 accounts. Curious how others have handled it, especially around the health score. Any rules of thumb?
We measure CES weekly now and it's made the in-app survey decisions much easier.
We hit this too. Scoping the in-app survey to trial users first made it manageable.
+1. The HubSpot step is where ours kept breaking.
Have you tried routing it through Jira? Fixed the time-to-resolution gap for us.
Curious what cadence you landed on. We over-asked and the health score tanked.
