nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Stopping time-to-resolution from sliding after we moved to a quarterly cadence?

wade_quinn_0b30c

Posting this for new onboarding cohorts. We care most about the health score and I'm not sure the feedback widget is the lever. Talk me out of it?

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Time to Resolution

Comments

gus_voss_10cf0

Have you tried routing it through HubSpot? Fixed the CSAT gap for us.

dana_calvi_78c8a

Curious what cadence you landed on. We over-asked and churn tanked.

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