We're working through the feedback widget and we scaled past 5,000 accounts. Curious how others have handled it, especially around time-to-resolution. Any rules of thumb?
We hit this too. Scoping session replay to new onboarding cohorts first made it manageable.
Same setup here. In our case it came down to CES tracking being too broad.
+1. The Marketo step is where ours kept breaking.
Spent a week on this. The fix was tying journey alerts to the account owner field.
Spent a week on this. The fix was tying dashboards to the account owner field.
Curious what cadence you landed on. We over-asked and churn tanked.
Have you tried routing it through Slack? Fixed the the health score gap for us.
