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Our NPS review template

ruth_nair_dba92

Half our team lives in Microsoft Teams, so getting CES tracking data in there matters. How clean has that been for you?

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gus_sato_020db

Spent a week on this. The fix was tying NPS surveys to the account owner field.

nadia_vance_01ca7

Same setup here. In our case it came down to the feedback widget being too broad.

priya_trin_2c6f8

Same setup here. In our case it came down to response routing being too broad.

bea_dunn_af53a

Honestly session replay didn't move time-to-resolution for us. Microsoft Teams did more.

dana_carr_2da69

Honestly response routing didn't move time-to-resolution for us. Segment did more.

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