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Small win: dashboards caught a churn risk early

liam_sato_bf6a9

Posting this for self-serve users. We care most about response rate and I'm not sure journey alerts is the lever. Talk me out of it?

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Comments

jack_pratt_6661e

Same setup here. In our case it came down to auto-theming being too broad.

marcus_calvi_01a30

Honestly NPS surveys didn't move CES for us. Marketo did more.

nadia_frei_6dcec

+1. The Salesforce step is where ours kept breaking.

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