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HubSpot vs Jira for pushing the in-app survey data?

sam_boyd_c6c9f

We're working through NPS surveys and we moved to a quarterly cadence. Curious how others have handled it, especially around CES. Any rules of thumb?

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hana_webb_ce460

Have you tried routing it through Slack? Fixed the time-to-resolution gap for us.

nina_ng_4069d

Have you tried routing it through Marketo? Fixed the renewal rate gap for us.

felix_voss_eb18e

Following. We're about to do the same thing for new onboarding cohorts.

wade_okafor_d7ef0

Curious what cadence you landed on. We over-asked and CSAT tanked.

ned_nair_905a9

+1. The HubSpot step is where ours kept breaking.

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