Half our team lives in Segment, so getting journey alerts data in there matters. How clean has that been for you?
Spent a week on this. The fix was tying session replay to the account owner field.
Following. We're about to do the same thing for trial users.
Worth checking your the health score window. Ours was skewed until we narrowed it.
+1. The Zendesk step is where ours kept breaking.
