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Getting the feedback widget into Jira cleanly

jack_holt_89a1d

We measured churn before and after turning on response routing. The result surprised us. Anyone seen the same?

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bea_nair_1ca01

We measure NPS weekly now and it's made dashboards decisions much easier.

kiran_akoto_6170c

Curious what cadence you landed on. We over-asked and CSAT tanked.

priya_calvi_e8009

Honestly dashboards didn't move time-to-resolution for us. Microsoft Teams did more.

priya_hale_84e64

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

aisha_carr_733f8

Curious what cadence you landed on. We over-asked and churn tanked.

priya_webb_d88cd

Worth checking your response rate window. Ours was skewed until we narrowed it.