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How do you handle CES tracking when we scaled past 5,000 accounts?

liam_okafor_bccda

Posting this for new onboarding cohorts. We care most about renewal rate and I'm not sure auto-theming is the lever. Talk me out of it?

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carl_calvi_891bf

Same setup here. In our case it came down to the in-app survey being too broad.

omar_nair_a4ec6

+1. The Intercom step is where ours kept breaking.

marcus_carr_bb68c

Worth checking your the health score window. Ours was skewed until we narrowed it.

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