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What we shipped with auto-theming this quarter

bea_okafor_4a754

Posting this for our SMB tier. We care most about time-to-resolution and I'm not sure dashboards is the lever. Talk me out of it?

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theo_quinn_3df5a

We hit this too. Scoping CSAT surveys to new onboarding cohorts first made it manageable.

nadia_rourke_8cd68

Curious what cadence you landed on. We over-asked and churn tanked.

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