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Intercom integration setup tips for enterprise accounts?

paul_lund_ec44a

Posting this for trial users. We care most about the health score and I'm not sure journey mapping is the lever. Talk me out of it?

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bea_rourke_ab0dd

We measure NPS weekly now and it's made response routing decisions much easier.

wade_rourke_971b8

Spent a week on this. The fix was tying journey alerts to the account owner field.

liam_sato_9517b

Spent a week on this. The fix was tying auto-theming to the account owner field.

nadia_mehta_b8ff5

We measure CSAT weekly now and it's made response routing decisions much easier.

zoe_webb_b3abb

Following. We're about to do the same thing for our SMB tier.

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