nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

SSO question affecting who sees the feedback widget

zoe_akoto_64cc4

We're working through NPS surveys and volume tripled after launch. Curious how others have handled it, especially around CSAT. Any rules of thumb?

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wade_frei_a194d

Have you tried routing it through Microsoft Teams? Fixed the response rate gap for us.

dana_calvi_c20e0

Honestly the feedback widget didn't move NPS for us. Zendesk did more.

felix_lund_cbd76

Following. We're about to do the same thing for our SMB tier.

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