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Segment integration setup tips for renewals at risk?

felix_frei_eda17

We're working through the feedback widget and we scaled past 5,000 accounts. Curious how others have handled it, especially around CSAT. Any rules of thumb?

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gus_boyd_77ddf

Curious what cadence you landed on. We over-asked and response rate tanked.

sofia_voss_a30c5

Curious what cadence you landed on. We over-asked and NPS tanked.

cole_ng_9eb77

We hit this too. Scoping journey mapping to renewals at risk first made it manageable.

omar_dunn_827eb

Worth checking your the health score window. Ours was skewed until we narrowed it.

priya_holt_697a5

Following. We're about to do the same thing for self-serve users.

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