nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Best way to set up the in-app survey for self-serve users?

lena_vance_50900

Posting this for renewals at risk. We care most about the health score and I'm not sure the in-app survey is the lever. Talk me out of it?

Find more posts tagged with

Feedback Widget

Comments

jack_hale_fea61

Same setup here. In our case it came down to dashboards being too broad.

ned_lund_8d743

Honestly the feedback widget didn't move response rate for us. Zendesk did more.

owen_mehta_12e84

We hit this too. Scoping dashboards to renewals at risk first made it manageable.

jack_holt_590d0

Worth checking your the health score window. Ours was skewed until we narrowed it.

theo_rourke_ed643

We hit this too. Scoping journey alerts to renewals at risk first made it manageable.

esme_vance_ddf31

We hit this too. Scoping journey mapping to new onboarding cohorts first made it manageable.

esme_vance_ddf31

Worth checking your churn window. Ours was skewed until we narrowed it.