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What worked for us setting up response routing

omar_calvi_ae23f

We're working through segments and volume tripled after launch. Curious how others have handled it, especially around CSAT. Any rules of thumb?

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jack_akoto_15941

Have you tried routing it through Slack? Fixed the NPS gap for us.

carl_webb_99a57

Spent a week on this. The fix was tying NPS surveys to the account owner field.

diego_lund_13588

Curious what cadence you landed on. We over-asked and NPS tanked.

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