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HubSpot sync dropping CSAT — anyone seen this?

maya_sato_e093c

Quick one. Since we scaled past 5,000 accounts, our time-to-resolution has been all over the place. Is that a CSAT surveys config issue or are we reading it wrong?

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maya_pratt_a68c6

Honestly journey mapping didn't move the health score for us. Salesforce did more.

kiran_marsh_00519

Have you tried routing it through Microsoft Teams? Fixed the the health score gap for us.

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