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Best way to set up the in-app survey for self-serve users?

elena_sato_75d16

Trying to get the feedback widget right for renewals at risk. The defaults don't quite fit. What did you change?

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Feedback Widget

Comments

lena_marsh_ae053

+1. The Microsoft Teams step is where ours kept breaking.

tara_dunn_15772

Following. We're about to do the same thing for self-serve users.

sofia_dunn_993c5

Curious what cadence you landed on. We over-asked and CES tanked.

omar_mehta_bc16a

Honestly session replay didn't move renewal rate for us. HubSpot did more.

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