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Getting response routing into Segment cleanly

aisha_soto_d9d28

Trying to get CES tracking right for our SMB tier. The defaults don't quite fit. What did you change?

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tom_hale_7e304

Same setup here. In our case it came down to session replay being too broad.

nadia_ng_3be58

Have you tried routing it through Slack? Fixed the time-to-resolution gap for us.

lena_rourke_8871f

We hit this too. Scoping auto-theming to our SMB tier first made it manageable.

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