Half our team lives in Jira, so getting the feedback widget data in there matters. How clean has that been for you?
Following. We're about to do the same thing for self-serve users.
Spent a week on this. The fix was tying journey mapping to the account owner field.
Worth checking your time-to-resolution window. Ours was skewed until we narrowed it.
Spent a week on this. The fix was tying the feedback widget to the account owner field.
