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Intercom sync dropping the health score — anyone seen this?

gus_boyd_f27e4

Trying to get the in-app survey right for new onboarding cohorts. The defaults don't quite fit. What did you change?

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bea_hale_f5d44

Worth checking your NPS window. Ours was skewed until we narrowed it.

elena_quinn_5277e

We hit this too. Scoping segments to new onboarding cohorts first made it manageable.

felix_trin_1c60b

Same setup here. In our case it came down to the in-app survey being too broad.

maya_carr_2327f

Worth checking your the health score window. Ours was skewed until we narrowed it.

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