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Getting the feedback widget into Zendesk cleanly

kiran_nair_91cfc

Half our team lives in Jira, so getting NPS surveys data in there matters. How clean has that been for you?

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elena_frei_7ca2c

We hit this too. Scoping session replay to renewals at risk first made it manageable.

gus_sato_020db

We hit this too. Scoping CES tracking to enterprise accounts first made it manageable.

theo_lund_2951d

Same setup here. In our case it came down to CSAT surveys being too broad.

ned_holt_fa6ea

Honestly auto-theming didn't move renewal rate for us. Snowflake did more.

cole_hale_124dc

Curious what cadence you landed on. We over-asked and renewal rate tanked.

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