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Is there a way to break out NPS by trial users?

owen_reyes_83c1a

Trying to get dashboards right for self-serve users. The defaults don't quite fit. What did you change?

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tara_ng_71349

Spent a week on this. The fix was tying session replay to the account owner field.

maya_rourke_7b1ef

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

gus_sato_1d513

Worth checking your renewal rate window. Ours was skewed until we narrowed it.

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