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How do you handle journey alerts when we added a second product line?

sam_rourke_deeab

Trying to get the feedback widget right for enterprise accounts. The defaults don't quite fit. What did you change?

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Journey Mapping

Comments

owen_soto_84298

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

maya_sato_e093c

Following. We're about to do the same thing for our SMB tier.

jack_sato_1fc29

We hit this too. Scoping the feedback widget to trial users first made it manageable.

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