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Intercom sync dropping renewal rate — anyone seen this?

nina_calvi_479c5

We measured the health score before and after turning on NPS surveys. The result surprised us. Anyone seen the same?

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ruth_carr_7aadb

We hit this too. Scoping dashboards to self-serve users first made it manageable.

paul_voss_246e5

+1. The Segment step is where ours kept breaking.

kiran_sato_60a78

Spent a week on this. The fix was tying session replay to the account owner field.

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