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Webhook for segments firing twice — dedupe advice?

jack_webb_f639e

Half our team lives in Snowflake, so getting response routing data in there matters. How clean has that been for you?

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jack_webb_8ac6c

We measure time-to-resolution weekly now and it's made the in-app survey decisions much easier.

yuki_carr_ddc04

Same setup here. In our case it came down to NPS surveys being too broad.

ned_hale_19b68

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

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