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What worked for us setting up dashboards

wade_holt_4cda1

Posting this for new onboarding cohorts. We care most about renewal rate and I'm not sure dashboards is the lever. Talk me out of it?

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Comments

ned_calvi_67aa3

Honestly journey alerts didn't move NPS for us. Snowflake did more.

elena_carr_cbc0a

Honestly CES tracking didn't move response rate for us. Snowflake did more.

nina_lund_3b4d1

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

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