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HubSpot integration setup tips for renewals at risk?

marcus_webb_a07b5

We're working through session replay and volume tripled after launch. Curious how others have handled it, especially around the health score. Any rules of thumb?

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theo_boyd_670e9

Honestly response routing didn't move CSAT for us. Slack did more.

kiran_nair_28f09

Spent a week on this. The fix was tying auto-theming to the account owner field.

mira_akoto_e5d46

Have you tried routing it through HubSpot? Fixed the CES gap for us.

kiran_pace_476c8

Spent a week on this. The fix was tying journey mapping to the account owner field.

tom_frei_53ca0

Spent a week on this. The fix was tying session replay to the account owner field.

carl_webb_e4ebc

We measure CSAT weekly now and it's made CES tracking decisions much easier.