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Best way to set up segments for trial users?

zoe_webb_6ee93

Quick one. Since we switched CRMs last month, our response rate has been all over the place. Is that a auto-theming config issue or are we reading it wrong?

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zoe_reyes_bf3bc

Following. We're about to do the same thing for enterprise accounts.

zoe_vance_310ca

Honestly session replay didn't move CES for us. Segment did more.

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