nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How do you handle CES tracking when we moved to a quarterly cadence?

zoe_carr_fbe12

We're working through response routing and we switched CRMs last month. Curious how others have handled it, especially around time-to-resolution. Any rules of thumb?

Find more posts tagged with

CES

Comments

tom_marsh_a2cfc

Spent a week on this. The fix was tying journey alerts to the account owner field.

ruth_pratt_6ba4f

+1. The Intercom step is where ours kept breaking.

dana_akoto_09a8d

+1. The Marketo step is where ours kept breaking.

zoe_boyd_9545b

Curious what cadence you landed on. We over-asked and churn tanked.

gus_trin_3d689

Same setup here. In our case it came down to auto-theming being too broad.

ivy_marsh_018f0

Same setup here. In our case it came down to dashboards being too broad.

maya_rourke_d0ba1

We measure churn weekly now and it's made auto-theming decisions much easier.