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HubSpot vs Slack for pushing journey alerts data?

cole_mehta_ef7da

We measured NPS before and after turning on session replay. The result surprised us. Anyone seen the same?

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priya_sato_3a5e4

Honestly session replay didn't move churn for us. Segment did more.

zoe_lund_c4f38

Have you tried routing it through Slack? Fixed the the health score gap for us.

carl_holt_ca2f5

Curious what cadence you landed on. We over-asked and response rate tanked.

bea_reyes_a20dc

Spent a week on this. The fix was tying CSAT surveys to the account owner field.

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