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Is there a way to break out renewal rate by our SMB tier?

ruth_vance_c7988

We measured the health score before and after turning on NPS surveys. The result surprised us. Anyone seen the same?

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gus_akoto_02f7e

Curious what cadence you landed on. We over-asked and CES tanked.

hana_marsh_f00f3

+1. The HubSpot step is where ours kept breaking.

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