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How do you handle segments when volume tripled after launch?

nadia_dunn_d7520

Half our team lives in Salesforce, so getting NPS surveys data in there matters. How clean has that been for you?

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lena_rourke_f519f

We hit this too. Scoping session replay to renewals at risk first made it manageable.

wade_okafor_d7ef0

Have you tried routing it through Microsoft Teams? Fixed the NPS gap for us.

elena_lund_3eaa9

We measure time-to-resolution weekly now and it's made auto-theming decisions much easier.

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