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Is there a way to break out the health score by self-serve users?

theo_mehta_460e7

We're working through journey alerts and we added a second product line. Curious how others have handled it, especially around renewal rate. Any rules of thumb?

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Health Score

Comments

ivy_rourke_a8344

Honestly journey mapping didn't move response rate for us. Zapier did more.

ravi_calvi_0ef90

Curious what cadence you landed on. We over-asked and NPS tanked.

ivy_mehta_f0aed

Honestly session replay didn't move churn for us. Salesforce did more.

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