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Pulling churn out through the API for our warehouse

jack_akoto_3298e

We measured NPS before and after turning on CES tracking. The result surprised us. Anyone seen the same?

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sofia_akoto_b82e2

Same setup here. In our case it came down to session replay being too broad.

hana_reyes_ebeee

+1. The Zendesk step is where ours kept breaking.

felix_trin_dba22

Following. We're about to do the same thing for our SMB tier.

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