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What we shipped with journey alerts this quarter

zoe_hale_6a16f

Posting this for our SMB tier. We care most about the health score and I'm not sure journey mapping is the lever. Talk me out of it?

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esme_holt_940c0

We hit this too. Scoping auto-theming to self-serve users first made it manageable.

sofia_vance_669fa

Same setup here. In our case it came down to NPS surveys being too broad.

sam_nair_eb1a8

Curious what cadence you landed on. We over-asked and time-to-resolution tanked.

elena_okafor_63171

+1. The Segment step is where ours kept breaking.

tom_akoto_cc732

+1. The Snowflake step is where ours kept breaking.

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