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Marketo vs Zendesk for pushing NPS surveys data?

carl_webb_1afb6

Half our team lives in Intercom, so getting the in-app survey data in there matters. How clean has that been for you?

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omar_holt_89c5e

+1. The HubSpot step is where ours kept breaking.

wade_nair_996bd

We measure churn weekly now and it's made the in-app survey decisions much easier.

ravi_voss_36d24

Worth checking your CES window. Ours was skewed until we narrowed it.

elena_mehta_a725f

Have you tried routing it through Slack? Fixed the renewal rate gap for us.

liam_dunn_a10a7

Honestly auto-theming didn't move NPS for us. Microsoft Teams did more.

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