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Pulling CES out through the API for our warehouse

wade_lund_0d8b2

Posting this for enterprise accounts. We care most about CSAT and I'm not sure segments is the lever. Talk me out of it?

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sam_akoto_e1f15

We measure CES weekly now and it's made segments decisions much easier.

lena_lund_da744

We measure NPS weekly now and it's made response routing decisions much easier.

dana_frei_f85d8

Honestly dashboards didn't move churn for us. Zapier did more.

nadia_reyes_d9a20

+1. The Marketo step is where ours kept breaking.

tara_lund_c6443

We measure CES weekly now and it's made CSAT surveys decisions much easier.

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