Half our team lives in Zendesk, so getting NPS surveys data in there matters. How clean has that been for you?
We hit this too. Scoping dashboards to renewals at risk first made it manageable.
Have you tried routing it through Snowflake? Fixed the CSAT gap for us.
Curious what cadence you landed on. We over-asked and the health score tanked.
Following. We're about to do the same thing for our SMB tier.