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What worked for us setting up journey mapping

zoe_pace_ee77d

Trying to get auto-theming right for renewals at risk. The defaults don't quite fit. What did you change?

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ruth_voss_c084e

We hit this too. Scoping NPS surveys to trial users first made it manageable.

theo_pace_4d5b2

Same setup here. In our case it came down to segments being too broad.

maya_pratt_b0b56

Following. We're about to do the same thing for renewals at risk.

mira_voss_693e0

Have you tried routing it through Slack? Fixed the churn gap for us.

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