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SSO question affecting who sees journey mapping

tom_ng_21c84

Half our team lives in HubSpot, so getting journey mapping data in there matters. How clean has that been for you?

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tara_boyd_a47b6

We measure the health score weekly now and it's made the in-app survey decisions much easier.

ravi_sato_14371

+1. The Intercom step is where ours kept breaking.

carl_holt_9c225

Curious what cadence you landed on. We over-asked and NPS tanked.

liam_marsh_89904

We hit this too. Scoping CSAT surveys to enterprise accounts first made it manageable.

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