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Best way to set up the feedback widget for renewals at risk?

dana_nair_5dd32

Quick one. Since volume tripled after launch, our CSAT has been all over the place. Is that a CSAT surveys config issue or are we reading it wrong?

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Feedback Widget

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nadia_rourke_8cd68

We measure response rate weekly now and it's made session replay decisions much easier.

felix_pace_64f52

+1. The Jira step is where ours kept breaking.

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