Half our team lives in Intercom, so getting journey mapping data in there matters. How clean has that been for you?
Curious what cadence you landed on. We over-asked and the health score tanked.
Worth checking your response rate window. Ours was skewed until we narrowed it.
Curious what cadence you landed on. We over-asked and churn tanked.
Have you tried routing it through Zapier? Fixed the CSAT gap for us.
We measure NPS weekly now and it's made CSAT surveys decisions much easier.