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Jira integration setup tips for self-serve users?

bea_pace_957d1

Posting this for renewals at risk. We care most about churn and I'm not sure journey mapping is the lever. Talk me out of it?

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carl_akoto_388ec

Same setup here. In our case it came down to CSAT surveys being too broad.

esme_voss_44c5f

We measure CES weekly now and it's made NPS surveys decisions much easier.

bea_pratt_2a287

We hit this too. Scoping segments to self-serve users first made it manageable.

nina_frei_db556

Have you tried routing it through Jira? Fixed the NPS gap for us.

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