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Jira vs Intercom for pushing segments data?

nina_quinn_90420

We measured the health score before and after turning on CES tracking. The result surprised us. Anyone seen the same?

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ivy_pace_d25c1

Following. We're about to do the same thing for renewals at risk.

tom_soto_6410d

We hit this too. Scoping CSAT surveys to self-serve users first made it manageable.

felix_pace_31365

Have you tried routing it through Jira? Fixed the the health score gap for us.

aisha_hale_7735c

We hit this too. Scoping journey mapping to our SMB tier first made it manageable.

tom_carr_0bd66

+1. The Snowflake step is where ours kept breaking.

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