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NPS surveys behaving oddly since we added a second product line — ideas?

sam_vance_41df7

Trying to get session replay right for enterprise accounts. The defaults don't quite fit. What did you change?

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theo_pace_a666e

Same setup here. In our case it came down to NPS surveys being too broad.

diego_okafor_f936b

Spent a week on this. The fix was tying CES tracking to the account owner field.

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