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How do you handle response routing when we switched CRMs last month?

lena_vance_50900

Trying to get journey alerts right for renewals at risk. The defaults don't quite fit. What did you change?

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Comments

jack_marsh_b598b

Worth checking your the health score window. Ours was skewed until we narrowed it.

marcus_quinn_d9e58

Honestly auto-theming didn't move response rate for us. Jira did more.

mira_okafor_e59ba

Have you tried routing it through Salesforce? Fixed the churn gap for us.

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