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Marketo sync dropping response rate — anyone seen this?

bea_nair_1ca01

Quick one. Since we scaled past 5,000 accounts, our CSAT has been all over the place. Is that a journey mapping config issue or are we reading it wrong?

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zoe_nair_28eb2

We measure NPS weekly now and it's made segments decisions much easier.

yuki_ng_00693

We measure churn weekly now and it's made journey mapping decisions much easier.

maya_pratt_78e73

Following. We're about to do the same thing for trial users.

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